Results of the 2023 “Pulse of the Congregation” Survey
What is the Pulse Survey?
Over the past 14 years, ERUUF members and friends have completed an annual survey known as the “Pulse of the Congregation,” administered by the Committee on Evaluation of Ministry (CEM). The survey includes closed-ended questions that ask respondents to rate their experiences at ERUUF and the quality of ERUUF’s programs. These results are compared to results of previous years to identify trends over time. The survey also includes questions about respondents’ experience during CY2022 compared to their experience prior to the start of the pandemic. An open-ended question asking about any compliments or concerns respondents want to share is also part of the survey. A total of 217 individuals responded to the 2023 survey.
How Are the Pulse Data Used?
The presentation is shared with the Board of Trustees, and it and the open-ended comments are shared with the Lead Minister, who use them in planning and work with other staff. The report is also shared with the broader congregation in a variety of ways, including through the website and at the annual meeting. The Committee on Evaluation of Ministry reads every single comment to identify themes mentioned by multiple individuals. It is not possible for staff or programming to address every individual comment because they are trying to meet the needs of the many different members and friends of the Fellowship.
Here is an Overview of the Results of ERUUF’s 2023 Pulse Survey